BALL BAG

Three shipping options available at checkout. Please note that if you add the external lithium battery, that we can only ship the package by UPS Ground.

Optional extended five year warranty on all parts also available for purchase.

2-Year Warranty with Optional Extension to 5 Years / No Refund and Return Policy

All brand new Spinfire Lacrosse Trainer machines are sold with a 2 year return-to-depot parts and labor. Lithium Batteries carry the same warranty as the machine. This warranty applies to breakdowns caused by normal use and not by abuse, neglect, accident, unauthorized repair and/or modification, subjected to damage by failure to follow the instructions contained in the product manual or if its serial number sticker has been altered or removed. This warranty does not apply to cosmetic damage to the tennis ball machine including, but not limited to, scratches and dents that do not otherwise affect the functionality of the product. This warranty does not apply to defects caused by normal wear and tear or which are otherwise due to normal aging of the system. This warranty extends from the date of purchase by you. If you are experiencing problems with your machine please call us in order that we may troubleshoot the problem over the phone. We are happy to ship you parts for free that can easily be replaced along with a video on how to do it. Note that replacements (including machines) are shipped via standard ground shipping. If you wish expedited shipping you must pay the additional cost. You must request a Return Material Authorization (‘RMA’) number so that you can return the machine for repair to our facility. Machines sent for warranty repair without an RMA # will not be accepted. This warranty is only provided to and may only be enforced by the original customer as it is not assignable or transferable. For repairs under warranty you must send the machine or part to our facility at your expense and we will return it to you at our expense (non-continental addresses such as Hawaii, Alaska, US Territories, APO addresses, Central & South America and the Caribbean excluded and must pay shipping both ways). For out-of-warranty repairs done by Spinfire USA or by you the customer you must pay shipping both to our facility and back to you. Please retain the original special shipping carton and interior packaging in the unlikely event you need to send your machine back for repair or refund. The box and materials are easily flat-packed for storage.

An optional 3-year extended warranty, which extends the original 2-year warranty to 5 years is available at an additional charge only at the time of purchase of your machine. This warranty carries the same terms and conditions as the original 2-year warranty.

However, all sales are final, and no refunds will be issued.

Non-Refundable Items

All items, including but not limited to products, services, memberships, and digital downloads, are non-refundable once purchased. This policy applies to all customers and is non-negotiable.

Contact Us

If you have any questions concerning our no refund policy, please contact us at:

• Email: trevor.tierney@tierneylacrosse.com
• Phone: ‪(720) 213-8789‬

Thank you for your attention and understanding.

Using a Spinfire Lacrosse Trainer involves potential risks. To avoid injury and property damage, please adhere to the following safety precautions:

Maintain Safe Distance: Always stay at a safe distance from the machine's ball delivery area. Do not stand in front of the machine when it is turned on.

Supervise Children: Ensure that children and inexperienced users are always supervised.

Protective Gear: Wear appropriate protective gear, including a helmet or eye protection, to prevent injuries from fast-moving balls. Goalies should wear all equipment that they would wear in practices or games, including a helmet, gloves, a chest protector, and a cup.

Machine Operation: Only operate the machine according to the manufacturer's instructions. Improper use can lead to accidents and injuries.

Check Settings: Verify that the machine's settings, such as speed and trajectory, are appropriate for your skill level.

Inspect Equipment: Regularly inspect the machine and its components for any signs of wear or damage. Do not use the machine if it is malfunctioning or damaged.

Stop the Machine: Turn off and unplug the machine before making any adjustments or retrieving balls.

Environmental Awareness: To prevent collisions and injuries, ensure the area around the machine is clear of obstructions and other people.

Use Tennis Balls Only: This machine is designed for tennis balls only. Do not use with lacrosse balls as this could result in injury and property damage. All warranties will also be voided if lacrosse balls are used in the machine.

Do Not Put your Phone in your Pocket When Using the App: This may change the settings being used or fire a ball unexpectedly. For best practice, put the phone on the ground or next to the machine.

Failure to follow these safety precautions may result in serious injury. Use the Spinfire Lacrosse Trainer responsibly and exercise caution at all times.